Uptide Privacy Policy

Privacy Policy of Uptide

Valid as of 21 February 2024.

1.About This Policy

This policy explains how we, as Uptide, process your personal data.

This policy applies to your following uses:

All Uptide usage services as a user. For example, this includes:
- Using Uptide on any device
- Customizing your user experience
- Necessary infrastructure to provide our services
- Our free and paid usage options.

Hereinafter, these will be collectively referred to as the “Uptide Service”.

Over time, we may develop new services and make them available to you. When we make these services available to you, they will be incorporated into this Policy unless stated otherwise.

When approving this Policy, please keep in mind that Uptide is a new application and may have problems providing you with adequate service due to being a new application. We aim to provide you with a better service by updating our policy and system over time.

2. Your personal data rights and controls

Users may exercise certain rights regarding data processed by Uptide.

Users have the right to do the following, to the extent permitted by law:

You can withdraw their consent at any time. If Users have previously consented to the processing of their Personal Data, they have the right to withdraw this consent.
To object to the processing of your data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access your data. Users have the right to learn whether data is being processed by Uptide, to obtain disclosure regarding certain aspects of the processing and to receive a copy of the data being processed.
Verify and ask for corrections. Users have the right to verify the accuracy of their data and request that it be updated or corrected.
Restrict the processing of your data. Users have the right to restrict the processing of their data. In this case, Uptide will not process the data for any purpose other than storage.
Have their Personal Data deleted or otherwise removed. Users have the right to request Uptide to delete their data.
Request access to your personal data. Users have the right to access their data. To request a copy of your personal data on Uptide, contact us at support@uptide.co.
Submit a complaint. Users have the right to lodge a claim with the competent data protection authority.

Personalized advertising

This means we use information about you to tailor ads to be more relevant to you. This is also called interest-based advertising.
An example of personalized advertising would be if an advertising partner learns that you like cars. This way we can show you ads about cars.

3. Types of data we collect

We collect the following types of data:

Basic Personal Data: When you register, we collect personal data such as your username, email address and password.
Anonymous Statistical Data: We collect anonymous statistical data, such as crash frequency and feature usage, to improve the app experience.
Data Collected Through Your Use of Uptide Service: We collect the necessary data to provide you with access to the content you create in Uptide (such as notes, tasks, uploaded files) within the application. We do not provide access to these unless necessary.
Payment Information (When Required): If you make a purchase, we may collect credit or debit card information and other financial data necessary to process your payment. This information is stored securely by third-party payment processors.

What We Didn't Collect

Race or ethnic origin, political views, religious beliefs, etc. We do not collect special categories of Personal Data as defined in the GDPR, which includes sensitive information such as.

Information Collected Automatically

When you use our services, we automatically collect and create information about you and your device, including:

Information about the services you access and use.
Contact history for customer support.
Usage data, including device location and IP address.
Marketing and contact data.
Activity data that reveals your preferences and interests.

In addition to this data, Uptide may need other data to improve your user experience and the service you receive over time. Any necessary data will be added to the updated Privacy Policy and will never be used without your permission.

Cookies

We may collect Personal Data through the use of Cookies to improve your experience. Cookies are small text files containing information that are sent to your browser by our web server and stored on your computer's hard disk drive. We use cookies for a variety of purposes, including archiving, collecting navigation data for statistical analysis, and providing services relevant to your interests or location.

4. Our purpose for collecting your personal data

At Uptide, we value your trust and are committed to using your Personal Data responsibly.

We use the collected data in the following ways and for the following purposes:

Access and Use of Services: Your Personal Data is used to allow you to use and access the features and functionality provided by the Uptide application.
Account Management: We use your data to set up and manage your account to provide a smooth user experience.
Communications: We may communicate with you about changes to our terms or policies, changes to our products, important notices or other relevant updates.
User Feedback: Your feedback on the Services is very important to us. We use this information to understand user needs and quickly provide more information about the use of our services.
Service Contact: We communicate with you to provide support, provide information about our services, and answer your questions.
Personalization: Your data allows us to tailor the information you see, ensuring you receive content and materials best suited to your interests.
Service Optimization: We use data to optimize the Uptide application and improve your user experience. Continuous review and improvement is vital to ensure user-friendliness.
Security Measures: We take steps to protect against and prevent possible disruptions or cyber attacks, and ensure the security of your data and services.
Marketing Communications : We may send you marketing messages about our services, promotions and related updates.
Technical and Support: Your data helps us provide technical and other supports to ensure a smooth experience on our services.
Business: Data is used for the management and administration of our business, including activities related to sales, restructurings, financings or other corporate transactions.
Compliance: We use data to comply with applicable laws, rules, regulations, subpoenas, legal process, governmental requests, and internal policies and procedures.
Database Maintenance: Your data is used for the administration and maintenance of our databases that store Personal Data.
Fraud and Security: We use data to detect, prevent or resolve fraud, security or technical issues.

Our use of your Personal Data complies with applicable data protection laws. We may use your data with your consent where necessary to fulfill contractual obligations, comply with legal and regulatory obligations, protect our legal rights or for legitimate business interests.

Protecting Your Rights and Security is Our Priority.

5. Data retention

Unless otherwise stated in this document, Personal Data will be processed and stored for the period required for the purpose of collection and may be stored for a longer period due to valid legal obligation or subject to the consent of the Users.

Therefore:

Personal Data collected for purposes related to the performance of a contract between Uptide and the User will be stored until such contract is fully performed.
Personal Data collected in line with Uptide's legitimate interests will be stored for as long as necessary to fulfill these purposes. Users can find specific information regarding the legitimate interests pursued by Uptide in the relevant sections of this document or by contacting Uptide.

Once the User has consented to such processing, Uptide may be allowed to store Personal Data for a longer period of time, unless such consent is withdrawn. Additionally, Uptide may be obliged to retain Personal Data for a longer period of time when this is necessary for the fulfillment of a legal obligation or upon the order of an authority.

Personal Data will be deleted when the retention period ends. Therefore, the right of access, the right of erasure, the right of rectification and the right of data portability cannot be exercised after the expiration of the storage period.

6. International transmission of personal data

Uptide serves customers around the world and our operations span the globe. As a result, we may collect and transfer your Personal Data on a global basis, including to locations outside your country.

When we transfer your Personal Data to a country outside the UK and/or the EEA (European Economic Area), we take steps to ensure that it is protected in accordance with legal requirements.

These measures may include:

To ensure that the recipient country is certified by the relevant data protection authorities as providing an adequate level of protection for Personal Data.
Use of "model contractual clauses" approved by data protection authorities to bind the recipient to protect your Personal Data.
Adherence to binding institutional rules.
To comply with other legal provisions that allow us to transfer your Personal Data outside Europe.

7. Keeping data safe

At Uptide, we prioritize the security of your Personal Data and implement technical and organizational measures to protect it.

These measures include:

Controlling access to your membership with a unique email and password.
Encryption of Your Personal Data.
Storing Personal Data on secure servers.

Our processing of Personal Data complies with the following data protection principles:

Legality, fairness and transparency in processing.
Accuracy and timely updating of Personal Data.
Safe and appropriate processing methods.

We also have security measures in place to prevent unauthorized access, loss or unlawful use of your Personal Data. Access to your Personal Data is limited to individuals who have a bona fide business need and are subject to confidentiality obligations. We have procedures in place to address data security breaches and will notify you and relevant regulators where legally required.

8. Kids

The Uptide Service has a minimum "Age Limit" applicable to each country or region. The Uptide Service is not directed to:

Children under 13 or
Children whose personal data processing is illegal due to their age, or
Children who require parental consent to process their personal data due to their age

We do not knowingly collect or use personal data from children under the Applicable Age Limit. If you are under the Age Limit, do not use the Uptide Service and do not provide us with any personal data.

If you are the parent of a child under the Age Limit and you become aware that your child has provided personal data to Uptide, please contact us ( support@uptide.co ).

9. Changes to policy

Uptide may make updates and changes to this privacy policy from time to time. We inform our users of such changes on our website, within the application or

We will notify you through other means of communication we may use (e.g. e-mail). We recommend that you check this page regularly to stay informed of the latest updates.

10. How to contact us?

Uptide is responsible for the personal data processed within the scope of this Policy.

If you have any questions or concerns about this Policy, please contact us at support@uptide.co.